Contact PaydownBase
Last updated: July 2026
We read every message. There is no contact form and no account — email is the fastest way to reach us. Calculators run in your browser; we never receive the numbers you type unless you paste them in your email.
Include the page URL and, for calculator issues, the inputs you used so we can reproduce the result.
What to write about
- Wrong Fed G.19 rate preset or payoff formula on a calculator
- Snowball/avalanche order or amortization that does not match our methodology
- Broken link, layout issue, or accessibility problem
- Privacy question about analytics or how data is handled
Incorrect Federal Reserve presets and payoff math are treated as urgent once we can verify against the published source.
What we cannot help with
We cannot provide personalized debt advice, negotiate with lenders, approve loans, or quote exact payoff amounts from your creditor. For those, contact your lender or a licensed financial professional.
Privacy & legal
See our privacy policy for how the site handles analytics and third-party services. Terms of use are on the terms page. Methodology and citations live on methodology.